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Image Management

Configure how product images are synchronized from Zoho Inventory to WooCommerce.

Overview

LZ SKU Sync automatically handles product images:

  • ✅ Downloads images from Zoho Inventory
  • ✅ Uploads to WordPress Media Library
  • ✅ Generates standard WordPress thumbnails
  • ✅ Prevents duplicate images
  • ✅ Assigns images to products and variations
  • ✅ Manages gallery images for variable products

Note

Image processing happens in the background to prevent timeouts. You can close your browser - images will continue downloading.

Image Sync Settings

Control which images are synchronized:

  • Main product image shown on product listings
  • First image from Zoho becomes featured image
  • Enable/disable in Sync Status > Sync Preferences
  • Additional product images
  • Displayed in product image carousel
  • Enable/disable in Sync Status > Sync Preferences

Note

Both options can be enabled/disabled independently in Product Settings.

Variable Product Images

For variable products (product groups in Zoho):

  • Each variation gets its own images
  • Parent product automatically inherits variation images
  • Duplicates are automatically filtered out

Image Requirements

Zoho Inventory

  • Images must be attached to items in Zoho Inventory
  • Supported formats: JPG, PNG, GIF, WebP
  • Maximum recommended size: 5MB per image
  • Multiple images per product supported

WordPress

  • GD or Imagick PHP extension recommended
  • Uploads directory must be writable
  • Sufficient disk space for images

Best Practices

Before Syncing

  1. ✅ Upload high-quality images to Zoho Inventory
  2. ✅ Use descriptive image filenames
  3. ✅ Remove unnecessary images from Zoho to speed up sync

After Sync

  1. ✅ Review products to ensure images are correct
  2. ✅ Delete unused media via Media > Library (if needed)
  3. ✅ Use image optimization plugins for WebP/compression (optional)

Troubleshooting Images

Images Not Appearing

Solutions:

  • ✅ Verify images exist in Zoho Inventory (Items → Attachments)
  • ✅ Check "Product Image" is enabled in sync preferences
  • ✅ Check Sync Log for errors
  • ✅ Contact your hosting provider about upload permissions

Images Taking Long to Sync

This is normal - images are rate-limited to comply with Zoho API limits. For large catalogs, image sync may take 10-20 minutes. Images continue downloading even if you close your browser.

Low Quality Images

Upload higher resolution images to Zoho Inventory. The plugin downloads images at their original quality.

Next Steps

Support

Questions about image management?