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Inventory Management

Monitor and manage your product inventory with the comprehensive Inventory Overview dashboard.

Accessing Inventory Overview

  1. Go to LZ SKU Sync > Inventory Overview
  2. View real-time statistics about your products
  3. Compare Zoho and WooCommerce inventories
  4. Identify missing or mismatched SKUs

Inventory Overview Dashboard

Statistics Display

The Inventory Overview provides comprehensive statistics about your products across both systems.

WooCommerce Products

Total Products

  • Count of all products in WooCommerce
  • Includes simple and variable products

Simple Products

  • Total simple products
  • How many have SKUs assigned
  • How many are missing SKUs

Variable Products

  • Count of parent variable products
  • Total number of variations
  • Variations with/without SKUs

Zoho Inventory Items

Total Items

  • All items in selected warehouse
  • Includes simple items and product groups

Ungrouped Items (Simple Products)

  • Standalone items in Zoho
  • Not part of any product group

Grouped Items (Variations)

  • Items that are part of product groups
  • Represent product variations

Stock Information

For each category, view:

  • Available Stock: Stock available for sale
  • Actual Stock: Total physical stock
  • Difference helps identify reserved/allocated stock

SKU Comparison Tables

Matching SKUs

Lists SKUs that exist in both Zoho Inventory and WooCommerce:

Column Description
SKU Product SKU
Zoho Name Product name in Zoho Inventory
WooCommerce Name Product name in WooCommerce
Sync Status Last sync timestamp
Action Quick sync button

Note

These products will be updated during sync (not created).

Missing in WooCommerce

SKUs that exist in Zoho but not in WooCommerce:

Column Description
SKU Product SKU from Zoho
Name Product name from Zoho
Status "Will be created" or "Will be ignored"
Reason Why it will/won't be created

Status depends on:

  • "Create Missing Products" setting
  • Product type (simple vs variation)
  • "Create Missing Variations" setting

Tip

Enable "Create Missing Products" if you want these items to be automatically created during sync.

Missing in Zoho

WooCommerce SKUs that don't exist in the selected Zoho warehouse:

Column Description
SKU Product SKU from WooCommerce
Name Product name from WooCommerce
Note Potential reason

Common reasons:

  • Product discontinued in Zoho
  • Different warehouse selected
  • SKU mismatch (typo)
  • Manually created in WooCommerce

Warning

These products will not be updated during sync since they don't exist in the selected Zoho warehouse.

Warehouse Management

Multi-Warehouse Support

LZ SKU Sync supports Zoho Inventory's multi-warehouse feature:

  1. Plugin fetches all warehouses from Zoho Inventory
  2. Fallback to /locations for older Zoho accounts
  3. Data normalized to standard format (warehouse_id, warehouse_name)
  4. Stock quantities pulled from warehouse-specific inventory levels

Selecting a Warehouse

To sync from a different warehouse:

  1. Go to LZ SKU Sync > Sync Status
  2. Find Sync Warehouse dropdown in Sync Preferences
  3. Select the desired warehouse
  4. Click Save Preferences
  5. Run a new sync to update stock from the new warehouse

Important

Changing warehouses affects which products appear in the compare tables and which stock quantities are synced.

Warehouse-Specific Stock

  • Each warehouse has independent stock quantities
  • Syncing switches between warehouses updates stock to reflect new source
  • Products may show as "out of stock" if not available in selected warehouse

Refresh Inventory Data

The Inventory Overview fetches data from both systems:

Auto-Refresh

  • Data refreshes automatically when page loads
  • Last sync timestamp shown at top of page

Manual Refresh

  • Click Refresh button to fetch latest data
  • Useful after making changes in Zoho or WooCommerce

Understanding Sync Actions

The Inventory Overview annotates each product with its predicted sync action:

Will Create

  • SKU doesn't exist in WooCommerce
  • "Create Missing Products" is enabled
  • Product type matches enabled settings

Will Update

  • SKU exists in both systems
  • Product data will be refreshed from Zoho
  • Based on enabled field sync settings

Will Ignore

  • SKU doesn't exist in WooCommerce
  • "Create Missing Products" is disabled
  • Or product type creation is disabled

Using Inventory Data for Decision Making

Before Initial Sync

Review the comparison tables to:

  • ✅ Verify SKU consistency
  • ✅ Identify products that will be created
  • ✅ Fix SKU mismatches in Zoho or WooCommerce
  • ✅ Decide which products to include/exclude

After Sync

Use the data to:

  • ✅ Verify all expected products were synced
  • ✅ Identify sync failures
  • ✅ Find products that need manual attention
  • ✅ Track inventory levels across systems

Ongoing Monitoring

  • ✅ Check for new products in Zoho
  • ✅ Monitor stock discrepancies
  • ✅ Identify discontinued products
  • ✅ Verify warehouse selection

Inventory Dashboard Best Practices

Regular Reviews

  • Check dashboard weekly to identify issues early
  • Review "Missing in WooCommerce" for new products
  • Monitor "Missing in Zoho" for discontinued items

Before Major Syncs

  • Review all three comparison tables
  • Fix SKU mismatches
  • Update product creation settings as needed
  • Document expected changes

After Warehouse Changes

  • Refresh inventory data
  • Review stock quantity changes
  • Verify products appear as expected
  • Run manual sync to update WooCommerce

Troubleshooting Inventory

Products Not Appearing in Zoho List

Problem: Expected products missing from Zoho inventory

Solutions:

  • Verify products exist in selected warehouse
  • Check that products are active (not archived) in Zoho
  • Ensure API permissions include inventory access
  • Try selecting "All Warehouses" if available

Stock Quantities Incorrect

Problem: WooCommerce stock doesn't match Zoho

Solutions:

  • Verify correct warehouse is selected
  • Check that "Stock Quantity" is enabled in sync settings
  • Review last sync timestamp
  • Run manual sync to refresh stock levels

SKU Mismatch Warnings

Problem: Same product shows in both "Missing" lists

Solutions:

  • SKUs don't match exactly (case-sensitive)
  • Check for extra spaces, hyphens, or characters
  • Fix in Zoho or WooCommerce to match
  • Re-sync after correction

Next Steps

Support

Questions about inventory management?