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Sync Log

View and search all synchronization activities from the last 30 days.

Accessing Sync Log

Navigate to LZ SKU Sync > Sync Log in your WordPress admin panel.

Understanding the Table

Table Columns

Column Description
S.No Sequential number
Action ID Unique job identifier
Action Type Type of sync (Created, Updated, Image Upload, etc.)
SKU / Group ID Product SKU
Product Name Name from Zoho Inventory
Product Type Simple, Group, or Variation
Date & Time When the action occurred
Action Status Pending, In-Progress, Complete, Failed, Canceled
Action Logs Detailed execution logs

Status Badges

  • 🟡 Pending - Queued, waiting to process
  • 🔵 In-Progress - Currently executing
  • 🟢 Complete - Successfully finished
  • 🔴 Failed - Encountered an error
  • âš« Canceled - User-canceled

Search & Filter

Type to search by: - Action ID, SKU, Product Name, Product Type, Action Status

Filters

  • Action Status - Filter by Pending, Complete, Failed, etc.
  • Product Type - Filter by Simple, Group, or Variation
  • Date Range - From date and To date pickers

Click Reset to clear all filters.

Pagination

  • 10 items per page
  • Use navigation buttons at the bottom

Using Sync Log for Troubleshooting

Finding Failed Actions

  1. Set Action Status filter to Failed
  2. Check the Action Logs column for error details
  3. See Troubleshooting Guide for solutions

Tracking a Specific Product

  1. Enter the SKU or Product Name in search
  2. Review all actions for that product

Data Retention

  • Logs are kept for 30 days only
  • Older logs are automatically cleaned up
  • Take screenshots to save important records

Next Steps

Support