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Synchronization Methods

LZ SKU Sync offers two ways to sync your products: Manual Sync and Real-Time Webhooks.

Choose Your Sync Method

Feature Manual Sync Webhook Sync
Trigger Click "Start Sync" button Automatic when Zoho changes
Timing On-demand Real-time (within seconds)
Best For Initial setup, bulk updates Ongoing operations

Manual Sync

Best for initial setup, periodic bulk updates, or when you prefer full control.

Start a Manual Sync

  1. Go to LZ SKU Sync > Sync Status
  2. Configure your sync preferences
  3. Click Start Sync
  4. Monitor real-time progress
  5. Review synced items as they complete

Manual Sync Interface

Sync Controls

  • ⏸️ Pause - Temporarily stop sync (can resume later)
  • ▶️ Resume - Continue a paused sync
  • ❌ Cancel - Stop sync permanently (cannot resume)

Progress Display

During sync, you'll see:

  • Total Products - Number of products queued
  • Synced - Successfully processed
  • Failed - Products with errors
  • Pending - Waiting in queue
  • Progress Bar - Visual completion status

Tip

Sync continues in the background even if you close your browser.

Real-Time Webhook Sync

Best for ongoing operations where Zoho Inventory is your primary product management system.

Enable Webhooks

  1. Go to LZ SKU Sync > Sync Status
  2. Find Sync Frequency setting
  3. Select "Always (Real-time webhook)"
  4. Click Save Preferences

The plugin automatically configures everything in Zoho Inventory!

Webhook Status

  • 🟢 Active (Green) - Receiving updates
  • 🔴 Inactive (Red) - Paused

Click the status indicator to toggle on/off.

Tip

See Webhook Integration for detailed webhook setup and troubleshooting.

  1. Initial Setup: Run a manual sync to import all products
  2. Ongoing: Enable webhook sync for real-time updates
  3. Periodic: Run manual sync occasionally to verify consistency

What Gets Synchronized?

Based on your Product Settings:

  • ✅ Product name and description
  • ✅ SKU and price
  • ✅ Stock quantity and status
  • ✅ Low stock threshold
  • ✅ Weight and dimensions
  • ✅ Product images
  • ✅ Product variations and attributes

Troubleshooting

Manual Sync Stuck

  • Check LZ SKU Sync > Sync Log for errors
  • Contact support if issue persists

Webhooks Not Working

  • Check webhook status indicator (should be green)
  • Verify license is active
  • Review Sync Status > Webhook Sync Log

Next Steps

Support