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Webhook Integration

Set up real-time automatic synchronization from Zoho Inventory to WooCommerce.

What Are Webhooks?

Webhooks enable real-time, automatic synchronization. When you create or update an item in Zoho, the change appears in your store within seconds—no manual sync required.

Enable Webhooks

  1. Go to LZ SKU Sync > Sync Status
  2. Find Sync Frequency setting
  3. Select "Always (Real-time webhook)"
  4. Click Save Preferences

The plugin automatically configures everything in Zoho Inventory - no manual setup needed!

Webhook Status

Status Indicator

Visual indicator shows webhook status:

  • 🟢 Active (Green): Receiving and processing updates
  • 🔴 Inactive (Red): Webhooks paused

Toggle Webhook

To pause or resume webhooks:

  1. Click the webhook status indicator
  2. Status toggles between active/inactive
  3. Configuration is preserved when paused

Active: Products update in real-time when changed in Zoho

Inactive: Changes in Zoho are ignored until reactivated

Monitoring Webhooks

Recently Synced Items

Webhook-triggered syncs appear in the "Recently Synced Items" table at LZ SKU Sync > Sync Status.

Webhook Sync Log

30-day history of webhook events at LZ SKU Sync > Sync Status > Webhook Sync Log.

Best Practices

Initial Setup

  1. ✅ Run manual sync first to import all products
  2. ✅ Verify products synced correctly
  3. ✅ Enable webhook sync for ongoing updates

Temporary Pause

To pause without losing configuration:

  • Toggle webhook to inactive
  • Make bulk changes in Zoho
  • Toggle back to active
  • Run manual sync to catch changes made while inactive

Troubleshooting

Webhooks Not Working

Solutions:

  1. ✅ Check sync frequency is "Always (Real-time webhook)"
  2. ✅ Check webhook status indicator is green (active)
  3. ✅ Verify license is active
  4. ✅ Check Zoho Inventory > Settings > Webhooks for errors
  5. ✅ Contact support if issue persists

Delayed Updates

Solutions:

  • Check LZ SKU Sync > Sync Log for queue status
  • Contact your hosting provider about server performance

Duplicate Products

Solutions:

  • Verify SKUs match exactly (case-sensitive) between Zoho and WooCommerce
  • Check "Create Missing Products" setting

Next Steps

Support

Questions about webhooks?